Support Policy

At CableTVPackage, we’re committed to providing helpful, responsive support for users of our platform. Here’s what you can expect from our support services.

1. What We Support

• Help with using our comparison tools.
• Assistance with ZIP code search and plan viewing.
• General guidance on how to contact listed providers.

2. What We Do Not Support

• Technical support for services offered by cable providers.
• Billing, installation, or service issues related to third-party providers.
• Custom requests beyond the scope of our comparison platform.

3. Support Availability

Our support team is available:
Monday to Saturday: 9:00 AM – 6:00 PM (EST)
Sunday: Closed

4. Response Time

We aim to respond to all support requests within 24–48 business hours. Some inquiries may require additional time based on complexity.

5. Contacting Support

To get in touch with our support team, you can use any of the following methods:

• Email: support@cabletvpackage.com
• Contact Form: Available on our Contact Page